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General terms and conditions of business

des Trinkunaite-Stoniene Egle, Baniene Osvalda GbR, Stone&Bane Flowers, Rat-Scholz-Str 7, 63768 Hösbach, E-mail: stonebaneflowers@gmail.com, Tel: +49 179 4279705, hereinafter referred to as the seller.

 

§ 1 General, Definitions

 

(1) The seller offers goods via the online shop on the website. The following General Terms and Conditions (GTC) apply to the business relationship between the seller and the customer in the version valid at the time of the order.

 

(2) A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur i. s.d. Terms and conditions are natural or legal persons or partnerships with legal capacity who, when concluding the legal transaction, act in exercise of their commercial or independent professional activity. customers i. s.d. Terms and conditions are both consumers and entrepreneurs.

 

(3) Individual contractual agreements take precedence over these GTC. Deviating, conflicting or supplementary terms and conditions do not become part of the contract unless their validity is expressly agreed.

 

§ 2 Conclusion of contract

 

(1) The presentation of the goods on the seller's website does not constitute an offer in the legal sense, but merely an invitation to the customer to submit an offer in the legal sense. The ordered goods may look slightly different than the goods shown on the Internet due to the technical display options. There may be color deviations in this respect.

 

(2) The order by the customer can be placed via the seller's website, by e-mail, by fax or in writing. The customer's order represents a binding offer to conclude a purchase contract for the ordered goods.

 

(3) The seller will immediately confirm receipt of the customer's order by fax or email.

 

a) If payment is made by credit card, the purchase contract is not concluded with this order confirmation, but only with the sending of a separate e-mail with an order confirmation or the delivery of the goods. When paying with these payment methods, the seller is entitled to accept the contract offer contained in the order within 2 working days. It is equivalent to acceptance if the seller delivers the ordered goods within this period.

 

b) When paying by Sofortüberweisung, Giropay or PayPal, the contract is already concluded with the payment instruction by the customer. The condition for an effective conclusion of contract is always that the ordering process is completed when the order is sent.

 

(4) The conclusion of the contract is subject to the reservation that in the event of incorrect self-delivery, not to pay. This only applies in the event that the non-delivery is not the fault of the seller and he has concluded a specific hedging transaction with the supplier with due diligence. The seller will use all reasonable efforts to procure the goods. Otherwise, the consideration will be refunded immediately. If the goods are not available, the customer will be informed immediately.

(5) If the customer orders the goods electronically, the text of the contract will be saved by the seller and sent to the customer by e-mail together with the legally effective general terms and conditions after the contract has been concluded.

 

§ 3 Retention of title

 

(1) In the case of consumers, the seller retains ownership of the goods until the purchase price has been paid in full. In the case of entrepreneurs, the seller retains ownership of the goods until all claims from an ongoing business relationship have been settled in full.

 

(2) If the customer behaves contrary to the contract, in particular if he is in default of payment, if the customer provides false information about his creditworthiness or if an application is made to open insolvency proceedings, the seller is entitled - if necessary after setting a deadline - to withdraw from the contract and return the goods demand if the customer has not yet provided the consideration or has not provided it in full.

 

(3) The entrepreneur is entitled to resell the goods in the ordinary course of business. He assigns to the seller all claims i. H. d. invoice amount accruing to him through resale to a third party. The seller accepts the assignment. After the assignment, the entrepreneur is authorized to collect the claim. The seller reserves the right to collect the claim himself as soon as the entrepreneur does not properly meet his payment obligations and defaults on payment.

                            

(4) The seller undertakes to release the securities to which he is entitled at the customer's request insofar as the realizable value of the securities exceeds the claim to be secured by more than 10%. The choice of securities to be released is incumbent while the seller.

 

§ 4 Remuneration

 

(1) The stated purchase price is binding. The purchase price includes the VAT. The additional shipping costs incurred during shipping are in the overview"Shipment"shown. Packaging costs are already included in the shipping costs.

 

(2) The customer undertakes to pay the total price within 14 days of receipt of the order confirmation by e-mail or the invoice. After the deadline, the customer is in default of payment. During the delay, the consumer owes money i. hv 5 percentage points above the base interest rate. During the delay, the entrepreneur has a monetary debt i. hv 9 percentage points above the base interest rate. In the event of default with a payment claim, the entrepreneur also owes a lump-sum payment of 40 euros. This also applies if the entrepreneur is in arrears with an advance payment or another installment payment. The seller reserves the right to claim higher default damages from the entrepreneur. The lump sum according to sentence 5 will be credited against an owed claim for damages, insofar as the damage is based on the costs of legal action.

 

(3) The customer only has a right to set-off if his counterclaims have been legally established, recognized or not disputed by the seller. The buyer's right to offset against contractual and other claims arising from the initiation or implementation of this contractual relationship remains unaffected. The customer can only exercise a right of retention if his counterclaim is based on the same contractual relationship.

§ 5 payment options

 

(1) Customers can pay the purchase price by direct transfer, credit card, Giropay, PayPal.

 

(2) Further information on the means of payment can be found in the overviewpayment optionsas well as in thecustomer informationand theData protectionfound on the seller's website  .

§ 6 Delivery (dispatch or provision)

 

(1) The seller only delivers to the in the overviewShipment specified countries.

 

(2) The delivery period for deliveries within Germany is specified on the respective offer page. The beginning of the delivery period is determined (depending on the selected payment method) according to paragraphs 3 to 5.

 

(3) When paying by Giropay, PayPal, Sofortüberweisung, the delivery period begins one day after the payment order has been issued. For all other payment methods, the period begins one day after the order.

 

(4) Information on the delivery time for deliveries to other countries can be found in thecustomer informationand in the overview"Shipping and delivery"  can be found on the seller's  website.

 

(5) If the start or end of the period falls on a Saturday, Sunday or a public holiday, the start or end of the period is shifted to the following working day.

 

(6) If digital products (§ 327 Para. 1 BGB) have to be provided, § 6 Para. 2-5 applies accordingly for the period up to the provision.

 

(7) With regard to the reservation of proper self-delivery, the seller refers to § 2 para. 4 of these General Terms and Conditions.

 

(8) The seller is entitled to make partial deliveries if a partial delivery is reasonable for the customer, taking into account his interests. This has no influence on the content of the contract, in particular on the service owed by the seller or on the agreed service time. The customer does not incur any additional costs as a result of the partial delivery.

 

Section 7 Passing of Risk

 

(1) In the case of consumers, the risk of accidental loss and accidental deterioration of the goods sold passes to the consumer when the goods are handed over, even in the case of mail-order sales.

 

(2) In the case of entrepreneurs, the risk of accidental loss and accidental deterioration of the goods passes to the entrepreneur upon handover, in the case of mail-order sales upon delivery of the goods to the freight forwarder, carrier or other person or institution responsible for carrying out the shipment.

 

(3) The handover is the same if the customer is in default with the acceptance.

 

§ 8 Warranty

 

(1) The customer is entitled to a statutory warranty right, which is modified according to Sections 8 and 9 of these General Terms and Conditions. For digital products (§ 327 Para. 1 and Para. 5 BGB) and goods with digital elements (§ 327a Para. 3 BGB), the consumer has the statutory warranty right without the modification of § 8 but with the modification of § 9 of these GTC .

 

(2) Ordered goods may vary slightly in color from the goods shown on the Internet. Reference is made to Section 2 Paragraph 1 of these General Terms and Conditions.

 

(3) Consumers have the choice of whether they require supplementary performance through repair or replacement; § 475 paragraph 5 BGB remains unaffected. The seller is entitled to refuse the type of supplementary performance chosen or the supplementary performance completely if it is only possible with disproportionate costs. In the case of companies, the seller initially provides a warranty for defects in the goods by means of repair or replacement delivery, at his own discretion. The customer is entitled to the additional secondary rights of the warranty under the statutory requirements.

 

(4) Entrepreneurs must notify the seller of obvious defects in the delivered goods within a period of 2 weeks from receipt of the goods; Otherwise the assertion of warranty claims is excluded. Timely dispatch or notification is sufficient to meet the deadline. § 377 HGB applies to merchants.

 

(5) If the customer is an entrepreneur, only the seller's product description is generally deemed to be agreed as the quality of the goods. Public statements, praise or advertising by the manufacturer do not represent the contractual quality of the goods.

 

(6) The limitation period for consumers is 2 years from delivery of the goods. If a defect became apparent to the consumer within the limitation period, the limitation period does not begin before the end of 4 months after the point in time at which the defect first became apparent. If the consumer has handed over the goods to the entrepreneur or, at the instigation of the entrepreneur, to a third party for subsequent performance or to fulfill claims arising from a guarantee, the limitation period for claims based on the asserted defect does not come into effect before the expiry of 2 months after the point in time at which which the repaired or replaced goods were handed over to the consumer.

 

(7) The limitation period for entrepreneurs is 1 year from delivery. Deviating from this, the statutory regulation applies in the following cases: if the seller can be accused of gross negligence, if the seller has fraudulently concealed a defect, in the case of bodily injury and damage to health attributable to the seller and in the event of loss of life of the entrepreneur, in the case of a guarantee as well as in case of delivery recourse according to § 478 BGB and in case of delivery recourse according to § 327 u BGB. The seller's liability under the Product Liability Act remains unaffected.

 

(8) The seller does not give the customer any guarantees in the legal sense, unless expressly agreed otherwise. Manufacturer guarantees remain unaffected.

§ 9 Limitations of Liability

 

(1) In the case of slightly negligent breaches of duty, liability is limited to the average damage that is foreseeable and typical for the type of goods. This also applies to slightly negligent breaches of duty by the seller's legal representatives or vicarious agents. The seller is not liable for slightly negligent violation of insignificant contractual obligations. On the other hand, he is liable for the violation of contractual legal positions of the customer. Significant contractual legal positions are those that the contract has to grant to the customer according to the content and purpose of the contract. The seller is also liable for the breach of obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the customer can rely.

 

(2) The above limitations of liability do not apply to customer claims arising from guarantees and/or product liability. Furthermore, the limitations of liability do not apply in the event of fraudulent intent, breach of essential contractual obligations or damage to body or health attributable to the seller or loss of life of the customer.

 

(3) The seller is only liable for his own content on the website of his online shop. Insofar as links allow access to other websites, the seller is not responsible for the external content contained there. He makes the strange contents not own. If the seller becomes aware of illegal content on external websites, he will immediately block access to these websites.

 

§ 10 Final Provisions, Arbitration

 

(1) The law of the Federal Republic of Germany applies. For consumers who do not conclude the contract for professional or commercial purposes, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has his habitual residence is not withdrawn. The provisions of the UN sales law do not apply. §§ 221, 585 TDSG remains unaffected.

 

(2) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from this contract is the court responsible for the seller's place of business, unless an exclusive place of jurisdiction is given. However, the seller is also entitled to sue the merchant at his place of residence or place of business. The competence, which may be reasoned by a exclusive jurisdiction remains untouched.

 

(3) We are obligated to inform you that the European Commission has made a corresponding online platform available with regard to so-called online dispute resolution. You can access this platform at the following link: https://ec.europa.eu/consumers/odr. In this context, we are also obliged to provide you with our e-mail address. This is: stonebaneflowers@gmail.com

 

We are neither willing nor obliged to participate in dispute settlement procedures before a consumer arbitration board.

http://www.stonebaneflowers.de/kundeninformationen

http://www.stonebaneflowers.de/verend

http://www.stonebaneflowers.de/payment options

http://www.stonebaneflowers.de/datenschutz

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